❓ FAQ

tp66 FAQ — Answers to All Your Questions

Find simple and detailed answers to the most common questions from players in Bangladesh about deposits, withdrawals, the VIP program and account verification.

We have put together this detailed FAQ page to make your experience at tp66 as smooth as possible. Below you will find answers to more than 20 questions across four main categories — from VIP benefits to deposit rules via bKash or Nagad, account verification and how quickly you can withdraw funds. If you cannot find an answer, our 24/7 support team is always ready to help.

Category 01

VIP Program

tp66 has five VIP levels in total — Bronze, Silver, Gold, Platinum and Diamond. The weekly cashback rate increases at each level. You can earn up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum and 1.5% at Diamond as weekly cashback.

Your VIP tier is reviewed automatically based on how regularly you play and bet. The more active you are, the faster you can move up to the next level. Starting from Bronze, you can progress step by step through Silver, Gold, Platinum and all the way to the top Diamond level. Contact the tp66 support team to learn the detailed conditions for tier upgrades.

Each week, your cashback is calculated based on your betting activity. The cashback is credited to your account at the rate corresponding to your VIP level. For example, at Gold level you can receive up to 0.9% weekly cashback, and at Diamond level up to 1.5%. Cashback is added directly to your balance, so there is no extra hassle.

Diamond is tp66's highest VIP level. In addition to up to 1.5% weekly cashback, members at this level enjoy priority customer service, faster withdrawal processing and exclusive promotional offers. tp66 is committed to ensuring a personalised experience for Diamond members.

Yes, if you remain inactive for a long period or your activity drops below a certain level, your VIP tier may be reassessed. However, staying regularly active and continuing to bet makes it straightforward to maintain your level. Contact tp66's support chat for detailed terms — they can give you accurate information.
Category 02

Verification & Documents

Identity verification is carried out primarily to secure your account and to prevent fraudulent activity. It ensures that only you can access and withdraw from your account. tp66 values this process to maintain fair play and a safe environment.

Yes, the name registered on your tp66 account must exactly match the name on your bKash, Nagad, Rocket, Upay or bank account. If the names do not match, your withdrawal request may be rejected and issues may arise during account verification. It is therefore important to provide the correct name at registration.

Verification is typically requested before your first withdrawal or if unusual activity is noticed on your account. Documents may also be requested for large withdrawal amounts or when changing account details. Submitting documents promptly helps the process complete faster.

A National ID (NID), passport or driving licence is generally accepted as proof of identity. A utility bill or bank statement can be used for address verification. Clear scans or photos of documents must be sent through the support channel. All documents must be legible and not expired.

Once all documents are submitted correctly, the tp66 team reviews them promptly. You will be notified by email or live chat once the process is complete. For any verification-related issues, you can contact [email protected].
Category 03

Deposit Questions

The minimum deposit amount at tp66 is ৳500 for all payment methods. This applies whether you use bKash, Nagad, Rocket, Upay or bank transfer. Any amount of ৳500 or more will be added to your account.

Log in to tp66, go to the deposit page and select bKash. Send money to the designated bKash number and enter the transaction ID in the deposit form. Make sure the name on your bKash account and your tp66 account are the same. Your balance is usually updated within a few minutes.

Yes, depositing via Nagad is completely straightforward. On the deposit page, select Nagad, send money to the designated number and enter the transaction ID. The process is the same as bKash. The minimum deposit is ৳500 and transactions are secured by SSL.

tp66 currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, you can send via well-known banks such as Dutch-Bangla Bank, BRAC Bank or Islami Bank. The minimum deposit of ৳500 applies to all methods.

In some cases, a short delay may occur due to network lag. Try refreshing the page. If the issue persists, contact tp66 live chat with your transaction ID and a screenshot — the support team will resolve it quickly.
Category 04

Withdrawal Questions

The standard withdrawal processing time at tp66 is between 15 minutes and 2 hours. If your account is verified and your details are correct, the money will reach your bKash, Nagad or other wallet within that time. This is one of the fastest withdrawal services among online platforms in Bangladesh.

The minimum withdrawal limit at tp66 is ৳800. Withdrawal requests for less than this amount are not possible. This minimum limit applies regardless of whether you withdraw via bKash, Nagad, Rocket, Upay or bank transfer.

No. tp66 only approves withdrawals to a wallet or bank account registered in your own name. Withdrawal requests to third-party accounts will be cancelled for security reasons. Make sure the name on your tp66 account and the wallet name are exactly the same.

A withdrawal request may remain in 'Pending' status for a short while during initial review. If your account details are correct, the process completes within 15 minutes to 2 hours. If it is still pending after that time, contact live chat or reach out at [email protected].

Yes, tp66's withdrawal service runs 24 hours a day, 7 days a week. Whether it is night or a holiday, you can submit a withdrawal request and it is generally processed within 15 minutes to 2 hours. The support team is also active 24/7, so you can get help whenever you need it.

Winnings from bonuses must meet wagering requirements before withdrawal. For the welcome bonus, the wagering requirement is 10 times — and this applies only to the bonus amount. For example, if you receive a ৳1,000 bonus, you need to wager ৳10,000 before withdrawing. There are no wagering requirements on your original deposit — that can be withdrawn at any time.

Have more questions? We are ready to help

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