tp66's Privacy Policy

1 Introduction

tp66 is a trusted online gaming and betting platform serving users in Bangladesh. We believe that protecting user privacy is a fundamental responsibility. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and what measures we take to keep your information safe.

This policy applies to our website, mobile platform, and any related services. By using our services you accept the terms of this policy. If you disagree with any part of this policy, we ask that you refrain from using our services.

tp66 always strives to maintain a safe and transparent environment. Our goal is to build a relationship of trust with you, and this policy is part of that commitment.

2 Information We Collect

We collect certain personal information in order to provide our services. The types of information are described below:

2.1 Registration and Account Information

When you create an account we collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)

2.2 Identity Verification Information

As part of the KYC (Know Your Customer) process we may verify your national identity card or passport details. This is essential to ensure security and prevent illegal activity.

2.3 Transaction and Financial Information

Records of all financial transactions on your account, including deposits and withdrawals, are stored securely. This includes the date, amount, and method of each transaction.

2.4 Technical and Usage Information

When you visit our site we automatically collect certain technical information:

• IP address and device type
• Browser version and operating system
• Cookie and session data
• Page visit time, duration, and navigation patterns
• Referral source (which page or link you came from)

2.5 Communication Information

When you contact our customer service team — via live chat or email — a record of that conversation may be stored.

3 Purpose of Using Information

tp66 uses the information collected only for the purposes listed below. Your information will never be sold to third parties for commercial purposes.

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To process gaming, betting, and financial transactions.
• Age Verification: To confirm that only individuals aged 21 or older are using the platform.
• Customer Support: To resolve your questions and complaints.
• Security and Fraud Prevention: To detect and stop unusual activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To further improve the platform experience.
• Communication: To send important updates, security notices, and transaction confirmations.

4 Data Storage and Security

tp66 gives the highest priority to the security of your information. We use industry-standard security technologies that protect your data from unauthorised access.

4.1 Encryption and Technical Security

Our platform uses SSL (Secure Socket Layer) encryption technology. This means all data transferred between your browser and our servers is transmitted in encrypted form. Passwords and sensitive financial information are always stored in hashed and encrypted form.

4.2 Server Security

Our servers are housed in secure data centres with firewalls, anti-malware systems, and regular security audits. Strict access controls are in place to prevent unauthorised entry.

4.3 Data Retention Period

We retain information for as long as your account is active and, after it is closed, for the period required by applicable legal obligations. Financial transaction records are retained for a particularly extended period.

4.4 Staff Training

All tp66 staff receive regular training on data privacy and security. Only authorised staff have access to personal information, and only to the extent required for their specific duties.

5 Data Sharing and Third Parties

We do not sell your personal information to any third party. However, information may be shared in certain specific situations:

5.1 Payment Processors

To process financial transactions we share necessary information with bKash, Nagad, Rocket, Upay, and bank transfer service providers. This sharing is solely for the purpose of processing specific transactions, and those providers are also bound by their own privacy policies.

5.2 Technology and Service Partners

Only information necessary for operating the service is shared with gaming software providers and technology partners. All such partners are subject to strict confidentiality agreements.

5.3 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or as required by applicable law.

5.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such cases the new entity will be bound to comply with this privacy policy.

6 Cookie Policy

Our website uses cookies. Cookies are small text files stored in your browser that hold information about your visit.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site, such as maintaining a login session.
• Performance Cookies: For monitoring and improving how the site is used.
• Preference Cookies: To remember your language and layout preferences.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

7 Your Rights

tp66 users enjoy a number of important rights regarding their personal information:

• Right of Access: The right to know what information is stored about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (though some information may need to be retained due to legal obligations).
• Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
• Right to Portability: The right to receive the information you have provided in a structured format.
• Right to Object: The right to object to the use of your information for specific purposes.

8 Protection of Minors

tp66 strictly prohibits minors from participating in gaming activities. Our services are for individuals aged 21 or older only. We do not intentionally collect personal information from anyone under the age of 21.

If we are informed that information from a minor has been inadvertently collected, we will immediately delete that information and close the associated account. You may report any such matter to us at [email protected].

9 International Data Transfers

Our servers and infrastructure may be located in various countries. Your information may be processed or stored outside of Bangladesh. In such cases we ensure that appropriate safeguards are in place and that your information remains protected to the standards of this policy.

10 Policy Changes and Updates

tp66 reserves the right to amend this privacy policy as needed. For any significant changes we will notify users via email or a notice on the site.

Continuing to use the site after any changes means you have accepted the updated policy. We therefore recommend visiting this page regularly to check for updates. Each version of the policy will show a "Last Updated" date at the top.

11 Complaints and Dispute Resolution

If you have a complaint regarding the privacy of your information, we take it seriously. After a complaint is submitted, our team will respond within a reasonable time.

If you believe your privacy rights have been violated, please contact us directly first. We will do our best to address your concerns.